Cookie Statement

Cookies on NextStepSupport.org

Like many other websites, our website use cookies in order to give you the best user experience possible. We aim to keep cookie usage to a minimum but without some cookies our websites just don't work.

Below we explain briefly what cookies are and how we use them on our websites. There is also some basic guidance on how you can handle cookies.

What is a cookie?

A cookie is a small data file that is sent from a website's server to the browser on your computer or mobile device. It is then stored on your device. Cookies normally contain a unique identifier, the name of the website serving the cookie, and some digits or characters. These files enable a website browser to remember things like your preference settings in order to improve your user experience.

Types of cookie

Strictly necessary (first-party) cookies

First-party cookies are set by the website you are visiting and can only be read by that site.

Third-party

Third-party cookies are set by a different website to the owner of the website you are visiting. Examples can be analytics tracking software, advertisement serving, social network sharing tools, etc.

Session cookies

These cookies are active only during your browsing session on a website. When you end your session (close your browser) these cookies are removed from your device.

Persistent cookies

Persistent cookies are saved on your device for a set amount of time. These cookies are used where a website needs to remember your settings for more than one session.

Category of cookies

Broadly speaking cookies also can be categorised into four different functions.

Strictly necessary cookies

These cookies are essential for navigation around a website and to be able to access and use some of its features. Basic functionality would not be available without them. They do not gather any information about you that could be used for marketing purposes.

Performance cookies

These cookies collect data for statistical purposes about the usage of the website. Personal information is not stored and are used to improve the user experience of the website. The information supplied helps us how you interact with the website in order to assist us in improving the experience and performance for all users.

We may combine this performance data with the data you have provided to us if you are a registered user and are sign-in, which enables us to provide a more personal experience.

Functionality cookies

These cookies allow you to customise how the website looks for you and allows where required functions that enhance your experience like remembering your username, preferences and provide more personal services. Additionally, it enables us to better customise your experience by for example not displaying messages aimed at first time users of the site.

Advertising cookies

These cookies are used to deliver advertising relevant to you or control the number of times adverts appear to you, or record how effective the campaign was. They are usually used via third-party advertising networks with the permission of ourselves, or on occasion placed by us. Information such as that you have visited a particular website is stored, and may be shared, but the data collected is never linked to your personal information.

More details on cookies can be found at All About Cookies.

How we use cookies

On our websites we use cookies for a number of purposes.

Site performance

We use cookies to help you move around our sites easily and to improve site performance and functionality. For example:

  • where we have a mobile version of a website, we use cookies to detect what device you are using so that we can give you the best browsing option for your device.
  • where we provide an automatic login/keep me logged in option, cookies are used to remember your login details when you return to the site.
  • if you have told us that you are interested in particular subjects or types of information, and you are logged in, we use cookies to show you more of what you want to see.
  • cookies are used by the social network and sharing tools on our websites.

Analytics tracking

We use analytics tracking software (Google Analytics) to collect data on how our websites are being used (for example, visits, number of new visitors, pages most visited, browsers and devices used). This data tracking is anonymous.

Advertising

For the purposes of NextStepSupport.org we do not use advertising cookies.

Setting your cookie preferences

You can choose how cookies are handled by your computer or mobile device via your browser's settings.

The most popular browsers (Chrome, Internet Explorer, Firefox and Safari) give you different cookie handling options. You can accept all cookies, set your browser to notify you when a cookie is issued, or set your browser to prevent all cookies. Use the help menu of your browser to find out how to change your cookie setting or visit the pages listed below.

If you want more information on the cookies we use, you are welcome to contact us at info@groupgti.com.